Yes. We do not touch your money. When a customer pays on your website, the funds go straight to your Lipa na M-Pesa Till or Paybill number. You will receive the usual SMS confirmation from Safaricom just like any other sale.

Kenya do not use zip codes. We customize your checkout page so customers must provide a nearby landmark, such as a specific Petrol Station, School, or Supermarket. This makes it easy for your delivery person or a Bolt/G4S rider to find the location without calling the customer ten times.

We build our shops using reliable systems, but if anything goes wrong, we are here to help. We offer a support period after the site goes live to make sure everything is running smoothly. You will not be left alone to figure out technical issues.

Yes. We set up the basics so that when someone searches for your brand name or the specific products you sell, your website appears. This helps you get customers from all over Kenya, not just people who already know your WhatsApp number.

Yes. We do not want you to pay a developer every time you get new stock. We give you a simple training session and videos that show you how to add photos, descriptions, and prices in less than two minutes.

In Kenya, yes. Shopify charges you a monthly fee in Dollars (USD), which gets expensive as the exchange rate changes. With WooCommerce, you own the site fully, there are no monthly platform fees, and it works much better with M-Pesa.

No. You can start as an individual or a sole proprietor. As long as you have a way to receive payments (like a Till number or a Bank account), we can build your shop. We can also advise you on how to get a Till number if you do not have one yet.

Yes, you can. We know many Kenyans still prefer to see their items before they send the money. We set up an option at the checkout called “Pay on Delivery.” When a customer chooses this, the website records the order and sends you a notification to prepare the package. Once your rider delivers the item and the customer pays (either by cash or to your M-Pesa) you simply mark the order as “Paid”.

No. Our development fee is a one-time payment. You will only need to pay your hosting and domain provider once a year (usually to a company like Safaricom, Hostinger, or Chajio Cloud) to keep your “address” on the internet active.

Yes. We can set up your shop to show different prices for different countries. If you have a way to ship there, your website can take the orders and even calculate the shipping costs for those regions automatically.

The system is automated. When a customer pays through the M-Pesa prompt on the website, the site only confirms the order if the money actually hits your Till or Paybill. You don’t have to manually check every message to see if it’s real.

Your website tracks your numbers. If you have 5 pairs of shoes and sell all 5, the website will automatically show “Out of Stock” so no one else can buy them. This saves you from the embarrassment of calling a customer to say you don’t have what they paid for.

Yes. This is the best way to use your site. Instead of telling people “DM for price,” you just put the link in your bio. Customers click it, see the price, and pay immediately without waiting for you to be online.

Yes. We can create a “Staff Account” for your workers. They will be able to see which orders need to be packed and shipped, but they won’t be able to change your bank details or see your private business settings.

You can change your prices in seconds. We show you how to set a “Sale Price” that shows the old price crossed out and the new lower price next to it. You can even set a timer so the sale ends automatically at midnight.

Yes. We take security very seriously. We only recommend hosting companies that provide a “Safety Lock” (SSL Certificate) to protect your website address. On top of that, we install a professional security plugin on your shop. This includes a “Firewall” to block hackers, a scanner to check for bad files, and “Two-Factor Authentication.” This means even if someone gets your password, they cannot log in to your shop without a special code from your email.